Finding smarter ways to deliver CX

Customer experience strategy & innovation consultancy

Finding smarter ways to deliver CX

Customer strategy & operating change consultancy

Finding smarter ways
to deliver CX

Customer strategy & operating change consultancy

Insights from our video podcast

Watch or listen to our podcast to get some insight about how we think.

Justin draws on his experience working inside a high performance sports culture to provide some really valuable insights for business and CX leaders.

Nick provides an insightful journey of how he designed one of the most innovative coffee machine experiences in the world that rivals many cafés.

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Case Studies

CX Strategy for the most innovative sports stadium in the southern hemisphere
A smarter way to unlock more home buying customers
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Different ways we can help you

Inspire Change & Create Momentum
Uncover New Customer Insights
Turn Data Into Customer Intelligence
Solve Customer & CX Challenges
Design Smarter Experiences
Customer Centric Transformation
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Contact

If you have any questions from watching our podcast or would like us to help you with your customer experience, then send us a message

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Acknowledgement

Customer Smarts acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders' past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

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